policies

Shipping:

For orders over $99.00 to Canada and USA - shipping is free!

Canada:

$5.00 - One bandana only (oversize letter mail - non-trackable)
$15.00 - Multiple bandanas (oversized letter mail - tracked - with insurance)

Unites States:

$5.00 - One bandana only (oversize letter mail - non-trackable)
$15.00 - Multiple bandanas (oversized letter mail - tracked - with insurance)

Free Local Pick Up:
Available at Leo & Co. Pet Store, Happy Tails Pet Resort - please specify which location St. Annes or Samborski. Or you can choose to pick up from us directly.
Please note that Maxx and Gracee Designs are no longer responsible for any lost or undelivered packages. 
 

Returns & Exchanges:

For any custom orders made to size and personalized, we are not able to offer returns or exchanges. Should you have any problems with your items, please contact us immediately. If you make a custom order and wish to cancel, you will have up to 24 hours to cancel.

We will offer exchanges on items if you are not completely satisfied. Shipping will be the buyer's responsibility and the product must not be worn and in new condition. Exchanges must be sent back within 15 days of receiving the item.  

Safety & Care:

Safety:

Please keep a close watch on your fur baby while they are wearing our designs. 
Maxx and Gracee Designs is not responsible for any damage caused to pet or human due to misuse.

Care:

To prolong the life of your Maxx and Gracee designs - spot clean as required.
All our fabrics are pre-washed prior to creation.  Machine wash as required, tumble dry low, iron if necessary. Please be mindful of the snaps and vinyl if applicable.

Any human apparel has not yet been washed - please follow instructions on inside of clothing.

Cart Summary

Your cart is empty

Brand Rep Yogi

Meet Yogi ♥ We are so excited to announce that Yogi has accepted to be one of our brand reps. So excited to work with you Yogi ♥   Yogi is a 1 year...

Read more →